LATIN EXPERT ALLIANCE – THE MARKETING ALLIANCE OF INDEPENDENT LATIN AMERICAN INCOMING AGENCIES
- Our marketing alliance represents professionalism, quality and personalized, tailor-made trips.
- Smooth communication and direct contacts in Germany/Switzerland as well as in the travel destinations.
- We are on site in the travel destinations and understand the market, allowing us to recognize new trends and developments in the travel industry and react quickly.
- Confidence & trust that with us, you are in the best hands and will receive impeccable service in each partner destination.
- Experts for experts – we will make you an absolute expert in our destinations with continuous product marketing and training.
- Cross-country travel from a single source
- Joint marketing activities
- Attractive bonus programmes
1. AN ALLIANCE WITH COMMON VALUES FOR BETTER GLOBAL TRAVEL
We are committed to positive change in the travel industry, not only supporting local economies and accelerating change in the travel world, but also promoting the protection of human rights, nature, the environment and championing the cultural heritage of our countries.
2. SPECIALIZATION IN THE MARKET
We understand our customers and their needs! Due to our proximity to our source markets, our years of experience and the intensive exchange with our partners, we react immediately to the latest trends, developments and needs of our industry. Our contacts in Germany and Switzerland ensure direct and smooth communication.
3. QUALITY AND EFFICIENCY
We ensure consistent quality checks of our hand-picked service providers. We also continuously optimize our internal processes in order to provide our partners with efficient service and booking procedures, responding to enquiries within a maximum of 48 hours on weekdays.
4. CUSTOMER EXPERIENCE
Our high level of service, from the initial quote, booking process and throughout travel, ensures a positive and sustainable customer experience. Together with our professional and dedicated customer experience department, your customers are in the best hands throughout their travel and with round-the-clock support.
5. PRODUCT DIFFERENTIATION
We focus on authentic and personalized travel experiences with local encounters and sustainable elements. We stand for innovation and offer products and services that stand out from those of our market competitors. Through regular scouting of upcoming regions and service providers, we are constantly optimizing our portfolio and our services.
6. PRODUCT MARKETING, by experts for experts
Through our ongoing newsletters, destination/product training and themed webinars, we take you on a journey of inspiration and discovery.